The Nigeria Civil Aviation Authority (NCAA) has assured the public of its commitment to fairness in the investigation of the recent altercation involving a passenger and cabin crew members aboard an Ibom Air flight. The incident, which was captured in a viral video, shows the passenger assaulting a crew member, leading to a no-fly ban and legal action.
NCAA’s Director of Public Affairs and Consumer Protection, Mike Achimugu, emphasized the importance of adhering to aviation laws and the severe repercussions of unruly behavior. He urged passengers to always follow crew instructions and report grievances through proper channels.
The altercation began when the passenger refused to switch off her mobile device before takeoff, escalating upon arrival in Lagos where she physically assaulted a crew member. The incident has sparked a broader conversation about passenger behavior and airline safety protocols.